Frequently Asked Questions
At Austin Caskets has several delivery options available. Qualifying orders are eligible for same day service. We also offer expedited next day shipping service and longer range options. We offer the fastest casket delivery service available in Texas because we are located here. For complete information, please visit our Shipping Page.
We promise all of our customers the following:
- Low casket prices and outstanding value.
- Fast delivery and on-time arrival.
- Dedicated service support to ensure everything runs smoothly.
Depending on location, shipping could be via air or ground service (freight or courier). For your convenience, we can coordinate all shipping details with the funeral home. Packaging includes heavy-duty cardboard and styrofoam inserts.
No. We have special deals in place with a number of outstanding casket and funeral product manufacturers that provide us with discounted prices. Additionally, by focusing only on providing service to Texas we are able to reduce our storage and shipping expenses. We pass these savings on to you, without any sacrifice in quality.
Yes. Please contact us directly for special pickup requests.
We accept several types of payment, including all major credit cards, debit cards, bank wire, personal checks, money orders, or online payment via PayPal. Please visit our Payment Information Page for additional information.
You can review your order and make changes at any point prior to shipping confirmation. Subsequent to that, cancellations require a 30% restocking fee in addition to shipping costs.
A ‘General Price List’ tells you exactly what a funeral home is charging you for services and products. A funeral home must provide you with a GPL, per the Funeral Rule. You can compare prices, eliminate services you do not want, and control your costs.
The exterior measurements of the most common size for a casket are about 24? deep, 27-1/2? to 30-1/2? wide, and 81? in length. We also offer smaller and over-sized caskets for sale.
We are on duty and available to help 24-hours a day. For assistance, please email us directly, or call [512-772-4007] and we will have someone available to help you as soon as possible.
In the comfort of your home, we can help you select an alternative to high casket prices when honoring your loved one.
Call 512.772.4007 Today
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We are available 24 hours a day, 7 days a week. Call us to Ask Questions or to Place an Immediate Order.
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